Retail Insight is pleased to announce the appointment of Fredrik Palm as its new Chief Technology Officer (CTO).
With over 25 years of experience in software development, technology leadership, and organisational transformation, Fredrik brings a strong track record of driving innovation and building high-performing teams across international markets.
Fredrik is a hands-on leader who believes in reducing complexity, enabling learning, and accelerating innovation through collaboration and clarity. His early career as a developer, combined with experience at companies of all sizes—from Sony and Ericsson to startups—has shaped his belief that great technology is built by empowered, well-supported teams.
“I’m excited to join Retail Insight as CTO at such a pivotal time for the business, where I look forward to helping accelerate our technology strategy and empowering our teams to deliver even greater value to our customers," said Fredrik. "It’s a privilege to join a company that’s using data and technology to drive real impact in retail, and I’m eager to play a part in its continued growth and success."
Most recently serving as CTO at Infare Solutions, Fredrik led a global team spanning several countries, delivering over 200 key initiatives while overseeing a successful shift to cloud-first infrastructure. Under his leadership, the business increased transaction processing efficiency by 58%, streamlined product delivery, and reinforced its strategic technology capabilities.
Prior to that, Fredrik held senior roles at Qlik, where he played a pivotal role in developing SaaS architectures and big data solutions—work that reflected his passion for leveraging technology to build world-class, scalable products.
Paul Boyle, CEO of Retail Insight, commented, “We’re thrilled to welcome Fredrik to the team as our new CTO. His deep technical expertise, hands-on leadership style, and proven ability to drive transformation make him a fantastic fit for Retail Insight. As we continue to scale our business and innovate across our product suite, Fredrik’s appointment strengthens our commitment to using technology to deliver sustainable, high-impact solutions for our customers.”