Delivery Analyst

Operations | UK

Role overview

As a Delivery Analyst you will have a deep understanding of our products and the way they interact with our customers, their data and business processes.

You will use this understanding to support the delivery of various types of implementation projects across Retail Insight’s product and client base. You will also be supporting delivery and Snr. Delivery management in building and maintaining client relationships for the project duration.

The Delivery Analyst will be a key part of our Delivery team and will operate cross functionally on project based teams composed of colleagues from Sales, Engineering, DevOps and Customer Management departments of the business.

In this role, you’ll get to

  • Support the Delivery Manager by being the expert on the client data and the inner workings and outputs of our products (SLA, accuracy, parameters, formatting, value).
  • Leverage your knowledge of data and products to derive valuable insight for the client and demonstrate the value of our products.
  • Work closely with the Retail Insight Sales team to support business development as a Retail Insight solution / delivery execution SME.
  • Work closely with the Retail Insight Engineering team to efficiently support the solution build, functionality definition, and testing.
  • Work closely with the Client Management and Analyst teams to deliver actionable insights on time and in full as well as to transition smoothly from Delivery to BAU.

We are looking for people who

  • University degree, preferably in a numerate subject
  • Strong technical skillset including advanced Excel, PowerPoint and SQL
  • Strong communication skills, able to present effectively to both internal and external stakeholders
  • 2+ years of experience in an analytical role
  • Experience of using analytics and data to drive improvements/solutions/profits/efficiencies
  • Exposure to Project Management Tools (Confluence, JIRA)
  • Knowledge of retail operations and processes or previous experience working within a Retail or FMCG company
  • R, Python, Tableau, Power BI, Google Cloud Platform including Big Query, SSRS, SAS, SPSS
  • Language skills (French, German, Spanish, Italian) - highly advantageous 

About Retail Insight

Retail Insight takes data and turns it into action. Our advanced algorithms unlock valuable insights that drive better decision-making for retailers and CPGs.

We’re a unique blend of retail expertise built up from extensive industry experience; mathematical talent that builds and maintains sophisticated algorithms; and engineering skill that handles vast volumes of data regularly.

We focus on the factors that drive sales and profit performance, minimize waste and loss, and increase operational efficiency. The result: dynamic solutions that provide actionable insights and unparalleled time to value.

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