Retail Insight, a leading provider of store-focused retail analytics solutions, has expanded its collaboration with Kroger, America’s largest grocery retailer, featuring more than 2,700 stores and 465,000 associates, to support the grocer’s commitment to being in-stock and fresh both in-store and online.
Retail Insight’s AvailabilityInsight was first deployed in 2021 in two major Kroger divisions as part of a pilot exercise and will now be launched to stores across the United States. The Retail Insight software will help optimize Kroger’s management of product availability, using artificial intelligence to detect and provide Kroger associates tools to ensure products are more accessible for customers anytime and anywhere – a key differentiator to their shopping experience.
“We are delighted to partner with Kroger, a market leader in the U.S. that represents an exciting step in Retail Insight's expansion,” says Paul Boyle, CEO at Retail Insight. “We couldn’t be more thrilled to partner with Kroger to elevate their Full, Fresh & Friendly customer promise.”
"We are continuously looking for ways to innovatively drive positive improvements to enhance our associates’ and customers’ experiences,” said Megan Shaffer, Kroger’s vice president of retail operations. “Our new partnership with Retail Insight will provide the benefit of leveraging real-time data and software to focus on the products that matter most to our customers.”