Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse our website, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies: These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.  

  • Analytical or performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

  • Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.

  • Session Cookies: These are temporary cookies which are deleted when you close your browser window, so you will be required to re-input information and re-select preferences next time you visit our website. They enable our website to keep track of your movement (anonymously) as you go from page to page so that you don’t get asked for the same information that you’ve already provided to the website. This enhances your experience by allowing you to navigate the website more quickly and easily without having to authenticate or reprocess each new area that you visit. On our website Session Cookies are used to remember any details you enter into a form upon your visit.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These third party cookies are likely to be analytical/performance cookies or targeting cookies. To deactivate the use of third party advertising cookies, you may visit the relevant consumer page to manage the use of these types of cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s):

  •  Strictly necessary cookies ALWAYS ACTIVE
  • Analytical or performance cookies OFF
  • Functionality cookies OFF
  • Targeting cookies OFF

You can also choose to "Reject All" cookies in the cookie banner.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Read more about cookies: (Contains public sector information licensed under the Open Government Licence v3.0)

Contact us
For information about specific cookies used on our website, please contact us, by email at, call us on +44 (0) 203 021 1890, or write to us at:

Customer Services, Retail Insight Limited,1 Parkshot, Richmond, Surrey, England, TW9 2RD, England.

Version: 2.0
Effective Date: April 2024