How it works

Learn more about the processes behind our retail operations software.

A unique blend of retail expertise, mathematical talent, and engineering skill

Retail Insight provides sophisticated retail analytics software solutions that enable grocers to optimize complex store operations and CPG companies to run their sales operations more effectively. These solutions make over 140 billion calculations a day in near real-time and constantly improve through self-learning capabilities. Our technology is easy to implement and offers fast time to value.

We are more than just a software analytics provider. We bring real-world retail experience that allows us to deploy our solutions in a way that specifically aligns to the needs of our customers. We understand the problems facing retailers and suppliers – from wastage and stock availability to benchmarking results in a way that makes sense to those on the shop floor as well as head office.

Our solutions drive better decision-making, value-focused insight, and compliance. We pride ourselves on delivering a high return on investment for our customers, helping them sell more and lose less.

Our process: from data sources to actionable insights

To help our customers sell more, waste less, and grow profits, we:

Take large volumes of data

Run it through our proprietary algorithms

Turn it into actionable insights

Step 1: We gather your data

Our retail operations software integrates seamlessly with a wide range of data warehouses, sources, and platforms. We work with you to define the best solution for data extraction for your environment.

The solutions ingest large amounts of complex data from multiple sources, for example:

WasteInsight
PromoInsight
AvailabilityInsight

Demand data

SKU level sales volumes

SKU level sales value

Transactions

Supply data

Forecast sales

Stock levels

Planned promotions

Operations data

Features of store

Store KPIs

Labor levels

Compliance data

Time markdown applied

Demand data

SKU level sales volumes

SKU level sales value

Transactions

Supply data

Forecast sales

Stock levels

Planned promotions

Operations data

Features of store

Store KPIs

Labor levels

Category data

Location of ranges within store

Demand data

SKU level sales volumes

SKU level sales value

Transactions

Supply data

Forecast sales

Stock levels

Planned promotions

Operations data

Features of store

Store KPIs

Labor levels

Customer data

Baskets

Missions

Most important SKUs

WasteInsight

Demand data

SKU level sales volumes

SKU level sales value

Transactions

Supply data

Forecast sales

Stock levels

Planned promotions

Operations data

Features of store

Store KPIs

Labor levels

Compliance data

Time markdown applied

PromoInsight

Demand data

SKU level sales volumes

SKU level sales value

Transactions

Supply data

Forecast sales

Stock levels

Planned promotions

Operations data

Features of store

Store KPIs

Labor levels

Category data

Location of ranges within store

AvailabilityInsight

Demand data

SKU level sales volumes

SKU level sales value

Transactions

Supply data

Forecast sales

Stock levels

Planned promotions

Operations data

Features of store

Store KPIs

Labor levels

Customer data

Baskets

Missions

Most important SKUs

This process is largely automated and happens in near real time.

Step 2: We apply complex and sophisticated models

Data is continuously imported to our software platform.

Step 2: We apply complex and sophisticated models

We apply our highly complex proprietary models to the data.

Step 2: We apply complex and sophisticated models

Two colleagues discussing data collected by their retail operations software

Our solutions analyze and evaluate performance in near real time.

It’s a combination of experience, mathematics, and engineering

We have built our industry expertise and learnings into the models we use. They account for thousands of factors and anomalies that can impact sales performance, customer experience, and profitability.

Our agile approach leverages the varied experience of our multi-functional team and is a key differentiator of our offering. Clients find it difficult to replicate our solutions internally at pace.

Young woman checking product information on her tablet

Step 3: You receive actionable insights

We generate alerts and reports that give you instant, actionable insights for single stores or the entire retail estate – whether you’re a retail operator or a CPG sales manager.

Users across your organization can access them through any retail, in-store, or head office device.