Turn online shopping into your biggest ally
Online grocery is a vitally important strategic channel for retailers. Shoppers want cheap delivery, seamless ordering, and a perfect shop. The combination of these expectations puts significant pressure on retailers to deliver.
The existing models of online grocery fulfilment face multiple challenges: operational silos, lack of data and insight and sub-optimal efficiency and effectiveness on first time pick rates, substitutions and deliveries. Retailers are searching for profitable revenue as those who achieve this will win big in a channel that many believed was too costly to push.
OnlineInsight, our online grocery optimization solution, accurately measures your ability to deliver a perfect order as well as identifying the most important actions to drive sales, post-substitution availability, customer satisfaction and cost-to-serve.