Events

Retail Insight Inaugural EMEA Customer Advisory Board

A two-day co-innovation forum for the leaders shaping the future of retail analytics.

You are invited to join a select group of senior retail leaders at Retail Insight’s inaugural EMEA Customer Advisory Board — an intimate, high-impact event designed for collaboration, candour, and co-creation.

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Across two carefully curated days, we will:

Explore
Trends

Explore the trends reshaping global retail, from AI disruption to workforce transformation

Benchmark

Excellence

Share operational challenges and build a cross-industry view of what great looks like

Build
Roadmaps

Shape the direction of Retail Insight’s roadmap through structured, customer-led input

Connect &
Network

Enjoy exceptional hospitality and networking with peers and Retail Insight leadership
This is not a sales event.
It is a working forum for retail and analytics leaders with ideas to share, challenges to solve, and a stake in the future of retail technology.

Your Chair

You’ll be hosted by Nicole O’Reilly, Transformation Executive and Chair of Retail Insight’s CABs in Europe and the US, alongside the Retail Insight leadership team.

Nicole brings over 25 years’ experience leading strategic transformation across retail, supply chain, and operations — with senior roles in APAC at Woolworths, BIG W, The Warehouse Group, and PwC. She specialises in complex change, performance improvement, and aligning cross-functional teams to deliver lasting results.

As Chair, Nicole leads high-impact, candid conversations with senior retail operators — ensuring the CAB is a forum that shapes not just products, but the future of retail innovation.

Signature Experience - Private Wine Tasting and Dinner

On the evening of the 8th, we invite you to a signature social event: a private wine tasting and dinner at the brilliant Les 110 de Taillevent.

Offering 110 wines by the glass alongside contemporary French cuisine, this oenological restaurant is renowned for celebrating the art of food and wine pairing.

It promises to be a relaxed and memorable setting. The perfect way to conclude the first day of our event.

All food, drink, and local transport will be arranged on your behalf.

The only thing you need to organise is your travel to Richmond and a place to stay overnight.

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Agenda Highlights

10:00

Welcome breakfast and opening remarks

10:30

Strategic review and voice of the customer overview

12:00

Networking lunch and external speaker

13:00

Industry challenges and opportunities roundtable

16:30

Day one review and signature evening event

09:00

Innovation and product showcase

11:00

Co-creation and innovation workshop

13:00

Workshop round-up

13:30

Wrap-up and close

Logistics

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Retail Insight HQ,
1 Parkshot Road, Richmond, London TW9 2RD.
🚶 Richmond is easily accessible via train from Central London
(20 mins from Waterloo).
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All food, drink, and local transport included.

Spaces are limited • 

Confirm
your attendance

8TH-9TH OCTOBER 2025 | RICHMOND, LONDON

RSVP BY 1st SEP 2025

What will you gain

  • Influence the roadmap of Retail Insight’s next-generation analytics products

  • Connect with industry peers facing shared challenges

  • Gain early access to emerging innovations and pilot opportunities

  • Be recognised as a thought leader helping shape the future of the sector 

Spaces are limited • 

 Confirm your attendance

What will you gain