Retail Insight Inaugural Americas Customer Advisory Board
13th–14th May 2026 | Chicago, USA
A two-day co-innovation forum for the leaders shaping the future of retail analytics and AI.
You are invited to join a select group of senior retail leaders at Retail Insight’s inaugural Americas Customer Advisory Board — an intimate, high-impact event designed for collaboration, candor, and co-creation.
Across two carefully curated days, we will:
Explore
Trends
Benchmark
Excellence
Build
Roadmaps
Connect &
Network
This is not a sales event.
It is a working forum for retail and analytics leaders with ideas to share, challenges to solve, and a stake in the future of retail technology.
Chair - Colin Peacock
Colin Peacock is Group Strategy Coordinator for ECR Retail Loss, a global collaboration platform connecting over 100 supermarket retailers to find new ways to tackle retail loss and food waste. He leads eight active working groups, including the food waste working group he helped establish in 2014, which has produced multiple peer-reviewed papers on how retailers can sell more and waste less.
Colin brings over three decades of experience at the intersection of retail, data, and loss prevention, including thirty years at Procter and Gamble. He has published widely on retail food waste and shrinkage, including in the Harvard Business Review, and co-authored New Loss Prevention: Redefining Shrinkage Management (Palgrave Macmillan, 2009).
As Chair of the Americas CAB, Colin brings a rare combination of academic rigor and commercial instinct, ensuring the day is built on honest, evidence-led conversation about where retail is heading and what it will take to get there.
Signature Experience - Cocktail Reception & Private Dinner
On the evening of the 13th, we invite you to a signature social event: a cocktail reception and private dinner at the brilliant RPM Italian.
One of Chicago's most celebrated dining destinations, RPM Italian brings together exceptional Italian cuisine, a world-class wine programme, and a warm atmosphere.
It promises to be a relaxed and memorable setting. The perfect way to conclude the first day of our event.
All food, drink, and local transport will be arranged on your behalf.
The only thing you need to organise is your travel to Chicago and a place to stay overnight.
Agenda Highlights
10:30
Opening Remarks & Welcome Breakfast
11:15
The State of Retail: Where You Are and What's Ahead
12:30
Portfolio Overview & Where We Are Going
13:15
Networking Lunch
14:15
The future of analytics and data in an AI future
15:45
AI Solution: Hands on Exploration
17:00
Day One Review & Signature Evening Event
09:00
Breakfast and External Speaker
10:00
Co-Creation: What Should RI and AI Look Like?
11:30
StoreInsight Introduction
12:30
AI Roadmap and Building Blocks
13:15
Summary and Wrap up
Logistics
330 N Wabash Ave, Chicago, IL 60611
Hosted in the Chelsea Boardroom within the historic River North hotel
LondonHouse Chicago
Iconic rooftop bar, stunning river views
Loews Chicago Hotel
Stylish River North hotel, warm and welcoming
Godfrey Hotel Chicago
Boutique River North hotel
Hyatt Centric the Loop Chicago
Modern, central downtown hotel
Sheraton Grand Chicago Riverwalk
Classic riverside stay, reliable and spacious
Please confirm your attendance •
Confirm
your attendance
8TH-9TH OCTOBER 2025 | RICHMOND, LONDON
RSVP BY 1st SEP 2025
What will you gain
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Influence the roadmap of Retail Insight’s next-generation analytics products
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Connect with industry peers facing shared challenges
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Gain early access to emerging innovations and pilot opportunities
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Be recognised as a thought leader helping shape the future of the sector
Spaces are limited •