Events

Retail Insight Inaugural Americas Customer Advisory Board

A two-day co-innovation forum for the leaders shaping the future of retail analytics and AI.

You are invited to join a select group of senior retail leaders at Retail Insight’s inaugural Americas Customer Advisory Board — an intimate, high-impact event designed for collaboration, candor, and co-creation.

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Across two carefully curated days, we will:

Explore
Trends

Explore how AI is reshaping retail analytics and what it means for your business today

Benchmark

Excellence

Share operational challenges and build a cross-industry view of what great looks like

Build
Roadmaps

Shape the direction of our product and AI roadmaps through direct feedback

Connect &
Network

Enjoy exceptional hospitality and networking with peers and Retail Insight leadership

This is not a sales event.


It is a working forum for retail and analytics leaders with ideas to share, challenges to solve, and a stake in the future of retail technology.

Chair - Colin Peacock

Colin Peacock is Group Strategy Coordinator for ECR Retail Loss, a global collaboration platform connecting over 100 supermarket retailers to find new ways to tackle retail loss and food waste. He leads eight active working groups, including the food waste working group he helped establish in 2014, which has produced multiple peer-reviewed papers on how retailers can sell more and waste less.

Colin brings over three decades of experience at the intersection of retail, data, and loss prevention, including thirty years at Procter and Gamble. He has published widely on retail food waste and shrinkage, including in the Harvard Business Review, and co-authored New Loss Prevention: Redefining Shrinkage Management (Palgrave Macmillan, 2009).

As Chair of the Americas CAB, Colin brings a rare combination of academic rigor and commercial instinct, ensuring the day is built on honest, evidence-led conversation about where retail is heading and what it will take to get there.

Signature Experience - Cocktail Reception & Private Dinner

On the evening of the 13th, we invite you to a signature social event: a cocktail reception and private dinner at the brilliant RPM Italian.

One of Chicago's most celebrated dining destinations, RPM Italian brings together exceptional Italian cuisine, a world-class wine programme, and a warm atmosphere.

It promises to be a relaxed and memorable setting. The perfect way to conclude the first day of our event.

All food, drink, and local transport will be arranged on your behalf.

The only thing you need to organise is your travel to Chicago and a place to stay overnight.

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Agenda Highlights

10:30

Opening Remarks & Welcome Breakfast

11:15

The State of Retail: Where You Are and What's Ahead

12:30

Portfolio Overview & Where We Are Going

13:15

Networking Lunch

14:15

The future of analytics and data in an AI future

15:45

AI Solution: Hands on Exploration

17:00

Day One Review & Signature Evening Event

09:00

Breakfast and External Speaker

10:00

Co-Creation: What Should RI and AI Look Like?

11:30

StoreInsight Introduction

12:30

AI Roadmap and Building Blocks

13:15

Summary and Wrap up

Logistics

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The Langham Hotel,
330 N Wabash Ave, Chicago, IL 60611

Hosted in the Chelsea Boardroom within the historic River North hotel

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All food, drink, and local transport included.

Please confirm your attendance • 

Confirm
your attendance

8TH-9TH OCTOBER 2025 | RICHMOND, LONDON

RSVP BY 1st SEP 2025

What will you gain

  • Influence the roadmap of Retail Insight’s next-generation analytics products

  • Connect with industry peers facing shared challenges

  • Gain early access to emerging innovations and pilot opportunities

  • Be recognised as a thought leader helping shape the future of the sector 

Spaces are limited • 

 Confirm your attendance

What will you gain