Retail Insight named Data and Analytics Company of the Year at Retail Systems Awards 2025

19 June 2025 – London, UK – Retail Insight, the leading provider of store operations software, has been named Data and Analytics Company of the Year at the Retail Systems Awards 2025,  in recognition of its industry-leading technology that helps retailers worldwide unlock data-driven value, boost profitability and improve sustainability at scale.

The award celebrates companies that transform retail operations through the application of advanced data analytics. Retail Insight stood out for its ability to harness foundational store data, artificial intelligence (AI) and machine learning (ML) to deliver real-time, actionable insights that reduce costs, drive sales and improve sustainability objectives at scale.

With a data lake covering more than 52,000 stores globally, and processing around 10% of the world’s grocery sales data, Retail Insight’s suite of solutions, including InventoryInsight, AvailabilityInsight and WasteInsight, is used by leading grocers in Europe and the US to make their store estates more intelligent, efficient and responsive.

Paul Boyle, CEO at Retail Insight, commented on the win, “This award recognises the real-world impact we’re delivering for our retail partners: using AI and real-time data to reduce waste, reclaim sales, and make daily operations more intelligent. In an industry where margin, efficiency, and ESG performance are all under pressure, our job is to turn store data into smart, immediate action. That’s how you create the perfect store – and this win proves we’re helping the world’s top grocers do exactly that.”

Delivering a tangible, measurable impact for retailers

The judges were particularly impressed with the company’s clear, data-backed results across a range of use cases:

One client removed more than 1.6 million units of phantom inventory in just nine months using InventoryInsight, which improved on-shelf availability and delivered a +63x ROI. “The ability to accurately identify phantom inventory is a huge advantage and delivers better in-store experiences for shoppers. The impressive results have exceeded our expectations.” – Neil Fairclough, Senior Director of Retail Transformation, Asda

Southern Co-op, using WasteInsight, prevented over 3,000 tonnes of food from going to landfill in 2024, while saving 3.08 million meals and achieving a 17% increase in sell-through via reduced pricing. “The new markdown process is far more transparent and proactive than before. We now steer our strategy toward a more optimised way of working, with clear goals and improved visibility.” – Charles Duthie, Head of Commercial Operations, Southern Co-op.

Retail Insight delivered an average 30x ROI across its client base, contributing  over $600 million in gross profit and reducing 225,000 tonnes of CO₂ emissions in 2023. With a Net Promoter Score of +67, the company is widely recognised as a trusted partner in delivering smarter, more sustainable store operations through the power of data. 

Its solutions not only drive profitability and labor efficiency, but also help retailers achieve their ESG goals and enhance customer experience at the shelf-edge.